Frequently asked questions

Do you offer custom corporate gift design services?

Absolutely! Creating custom corporate gifts using our 2D and 3D design tools is our specialty. We cater to various industries, offering custom gifts for employee recognition, client appreciation, promotional events, and more. The possibilities are endless! To get more information or schedule a demo with an account manager, you can send an email to [email protected], visit our contact page, or book a video conference to discuss in details.

Can I add my company branding to the gifts?

Yes, that’s one of our key features! Our 2D and 3D design tools allow you to easily incorporate your company’s branding into any gift design. You can add logos, custom colors, and even create unique 3D shapes that represent your brand. Check out our gallery of past custom branded gift designs for inspiration! (Minimum order quantities may apply for certain custom options.)

Do I need to provide my own designs for custom branding?

Not at all! While you’re welcome to upload your own designs, our intuitive design tools make it easy to create professional-looking branded gifts even if you have no design experience. Plus, our team of designers is always available to assist you or provide templates to get you started.

I'm not very artistic. Can I still use your design tools?

Absolutely! Our 2D and 3D design tools are user-friendly and intuitive, designed for people of all skill levels. We also offer templates and design assistance to help you create professional-looking gifts.

Can I combine physical products with digital designs?

Yes! Our platform allows you to design custom packaging or add digital elements (like QR codes linking to personalized messages) to physical products. We can help you source products and incorporate them into your custom gift designs.

Do you offer design services if I don't want to use the tools myself?

Certainly! While our tools are designed to be easy to use, we understand that some clients prefer to leave the design work to professionals. Our team of experienced designers can create custom gift designs based on your specifications.

What's the typical turnaround time for custom gift orders?

Once the design is finalized and approved, most orders are produced and shipped within a week. For large or complex orders, it may take longer (2-3 weeks). Rush orders may be possible for an additional fee – just ask your account manager.

Do you handle the shipping and delivery of physical gifts?

Yes, we manage the entire fulfillment process. We can ship directly to individual recipients, send packages to multiple locations, or deliver bulk orders to a single address.

Can you ship internationally?

Yes, we offer international shipping. You’ll need to provide the recipient’s phone number and address during checkout. For large corporate sends with an multi recipients, please contact our team at [email protected] for assistance.

How can I stay updated on new features and offerings?

Great question! You can stay in touch by subscribing to our email list or following us on Facebook, Twitter, LinkedIn etc. We regularly share design tips, new feature announcements, and special offers.

I represent a product or service that could enhance your platform. How can I get in touch?

We’re always looking for innovative ways to improve our service! If you have a product or service that you think would be a great fit for Gift Definer, please reach out to us at [email protected]. We’d love to hear your ideas!

WHY US?

Innovation at Our Core

We’ve developed cutting-edge 2D and 3D online design tools that bring gifting into the digital age. Our platform allows anyone, regardless of design experience, to create professional-quality custom gifts.

Passion for Design

Our team is composed of passionate designers, engineers, and customer service experts who are dedicated to pushing the boundaries of what’s possible in gift customization.

Commitment to Quality

We partner with top-tier manufacturers to ensure that every gift produced through our platform meets the highest standards of quality and craftsmanship.

Customer-Centric Approach

Your success is our success. We work closely with each client to understand their needs and provide personalized support throughout the design and ordering process.

Our Values

  1. Creativity: We encourage thinking outside the box to create truly unique gifts.
  2. Excellence: We strive for excellence in every aspect of our service.
  3. Sustainability: We’re committed to eco-friendly practices in our operations and product offerings.
  4. Collaboration: We believe in the power of teamwork, both within our company and with our clients.
  5. Innovation: We continuously evolve our technology to stay at the forefront of the industry.

The Gift Definer Team

Behind Gift Definer is a diverse team of professionals united by a passion for design and technology. From our software developers who continuously improve our design tools, to our customer service representatives who provide unparalleled support, every member of our team plays a crucial role in our mission.

Our Vision for the Future

As we look to the future, we envision Gift Definer becoming the go-to platform for corporate gifting worldwide. We’re constantly exploring new technologies, such as augmented reality and artificial intelligence, to further enhance the gift design experience.

Join Our Journey

Whether you’re a small startup or a large corporation, we invite you to join us in redefining the art of corporate gifting. Let’s create meaningful connections, one custom gift at a time.